Terms and conditions
We keep all customer information confidential.
By you providing your personal information to us, you grant us permission to use and store such information. We, in turn, will use our best efforts to keep such information safe and secure.
Your information is stored through our data management system and can only be accessed by those who help manage that information and by using this website you are granting us that right.
We don't sell or share that information with anyone, other than trusted third-party data processing vendors who process those data on our behalf, and also promise to keep it confidential. We only collect the information we do in order to provide the service and so we can contact you about changes to that service.
We may send marketing messages to you if you have agreed you are happy with that. You can always opt-out of that too.
We may disclose personal information if required to do so by law or in the good-faith belief that it is necessary to (a) comply with legal process served on us, our partners, sponsors, investors, or affiliates; (b) protect and defend our rights or property or those of our customers; or (c) to protect the personal safety of our users or the public. Otherwise, we try our best to keep your information safe and secure.
To use membership of this website you will have a username and password. Keep these details confidential because you are responsible for all activities that occur under your password or account.
Please tell us immediately of any unauthorised use of your password or account or any other breach of security.
Note that whenever you voluntarily make your personal information available for viewing by third parties online, such as on blogs, message boards, emails, or in chat areas, the information you share can also be seen, collected and used by third parties, and therefore, we cannot be responsible for any use of the information that you voluntarily share.
Our product is not designed to store sensitive information about people, though we cannot prevent people from entering such information themselves, nor can we prevent our customers from collecting such information. We assume no liability in the case that sensitive personal information are stored in our system without our written consent.
Data being processed and your rights
We process basic data such as name, email, phone number, and other similar non-sensitive information given to us by people themselves, or given to us by our customers, who certify that they've obtained that information legitimately.
We also store incidental information, such as IP addresses and clicks on links in emails or, in some cases, visits to websites.
We are processing this data in order to send you emails or text messages that you have requested, and to send you information or offers for products that you are likely to be interested in.
You may of course at any point request that we stop sending you more information, or that we delete the information that we have on you.
We are storing that information in the Amazon Web Services (AWS) cloud, as well as sharing it with SendGrid for sending emails, and Twilio for sending text messages.
Your information may in some cases end up with Sentry, which is used for tracking errors on the platform.
You have a right to access your personal data.
At any point you may ask us to delete your information.
We keep our data records until they're explicitly deleted, either because someone asked us to be forgotten, or because an account was closed.
We store the records in a database running behind several layers of security.
In the event that we discover a data breach, we will promptly communicate about it to you.
Privacy Shield stuff
In compliance with the Privacy Shield Principles, Powerful Through Grace, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Powerful Through Grace, Inc. at: firstname.lastname@example.org. Powerful Through Grace, Inc. has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU.
Please note that Simplero - where this website is based - is not yet Privacy Shield certified. Simplero is working on the certification, and we will update our terms as soon as it's been accepted.
Our organization is subject to the investigatory and enforcement powers of the Feteral Trade Commission (FTC).
You may, under certain conditions, invoke binding arbitration.
We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We may be liable in cases of onward transfer to third parties.
Anonymous data collection and use
To maintain our website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the website. Your IP address is the number assigned to computers connected to the Internet. This is essentially "traffic data" which cannot personally identify you – it is all anonymous – but it is helpful to us for marketing purposes and for improving our services.
Use of "cookies"
We may use the standard "cookies" feature of major web browsers. Cookies are small pieces of data stored on your computer that contain information about the user. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our website other than cookies.
Cookies help us learn which areas of our website are useful and which areas need improvement. You may choose to disable cookies through your web browser’s settings.
Cookie information is only used when communicating with users as per their indicated preferences and as needed for service-related communications. Third party content that may be displayed on our site may also contain their own cookies, but we have no access to or control over any information collected by third parties through our website.
We pride ourselves on excellent and prompt customer service.
We do our best to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or the introduction of new facilities or services. We, of course, try to limit the frequency and duration of any suspension or restriction because we want you using the website as often as possible.
We take every precaution to protect your information. We do have security measures in place to prevent the loss, misuse, and alteration of the information that is obtained from you. However, due to the nature of the Internet, we cannot completely ensure, warrant or guarantee the security of any information transmitted to us or through our services. Submitting information is done at your own risk.
You agree that you are using your own judgment in using the information provided on and through this website which is done at your own risk.
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE WEBSITE AND BY US AND ANY THIRD-PARTY SITES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS WEBSITE, INCLUDING BULLETIN BOARDS, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE OR MATERIALS ON THIS WEBSITE OR ON THIRD-PARTY SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.
We try to ensure our website is available for use at all times, other than for a small period for scheduled downtime; however, we do not warrant that at other times our website will be available. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds should our site become unavailable or access to the site becomes slow or incomplete due to system back-up procedures, internet traffic volume, upgrades, overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make our website inaccessible to you.